RAL Tier1 Operations Report for 18th September 2019
| Review of Issues during the week 11th September 2019 to the 18th September 2019.
|
| Current operational status and issues
|
| Notable Changes made since the last meeting.
|
| Entries in GOC DB starting since the last report.
|
| Service
|
ID
|
Scheduled?
|
Outage/At Risk
|
Start
|
End
|
Duration
|
Reason
|
| Service
|
ID
|
Scheduled?
|
Outage/At Risk
|
Start
|
End
|
Duration
|
Reason
|
| -
|
-
|
-
|
-
|
-
|
-
|
-
|
-
|
| Advanced warning for other interventions
|
| The following items are being discussed and are still to be formally scheduled and announced.
|
Listing by category:
- DNS servers will be rolled out within the Tier1 network.
| Ticket-ID
|
Type
|
VO
|
Site
|
Priority
|
Responsible Unit
|
Status
|
Last Update
|
Subject
|
Scope
|
| 143231
|
USER
|
other
|
RAL-LCG2
|
urgent
|
EGI CVMFS Service
|
in progress
|
2019-09-18 09:28:00
|
CVMFS repo dirac.egi.eu updates are not propagated
|
EGI
|
| 143225
|
USER
|
cms
|
RAL-LCG2
|
very urgent
|
NGI_UK
|
in progress
|
2019-09-17 08:25:00
|
some of RAL FTS servers are not running?
|
WLCG
|
| 143218
|
TEAM
|
lhcb
|
RAL-LCG2
|
urgent
|
NGI_UK
|
in progress
|
2019-09-16 06:45:00
|
FTS3 transfers problem to GRIDKA for transfers executing at RAL FTS3 server
|
WLCG
|
| 142835
|
USER
|
snoplus.snolab.ca
|
RAL-LCG2
|
less urgent
|
NGI_UK
|
in progress
|
2019-09-16 14:41:00
|
Connection Issues
|
EGI
|
| 142689
|
USER
|
cms
|
RAL-LCG2
|
very urgent
|
NGI_UK
|
waiting for reply
|
2019-09-12 12:09:00
|
Transfer failing to RAL_Disk
|
WLCG
|
| 142350
|
TEAM
|
lhcb
|
RAL-LCG2
|
top priority
|
NGI_UK
|
in progress
|
2019-09-17 10:03:00
|
Proble accessing some LHCb files at RAL
|
WLCG
|
| 140447
|
USER
|
dteam
|
RAL-LCG2
|
less urgent
|
NGI_UK
|
in progress
|
2019-09-11 10:37:00
|
packet loss outbound from RAL-LCG2 over IPv6
|
EGI
|
| GGUS Tickets Closed Last week
|
| Ticket-ID
|
Type
|
VO
|
Site
|
Priority
|
Responsible Unit
|
Status
|
Last Update
|
Subject
|
Scope
|
| 143198
|
USER
|
cms
|
RAL-LCG2
|
urgent
|
NGI_UK
|
solved
|
2019-09-13 13:54:00
|
issues with RAL FTS?
|
WLCG
|
| 142815
|
USER
|
cms
|
RAL-LCG2
|
urgent
|
NGI_UK
|
closed
|
2019-09-12 23:59:00
|
PhEDEx deletions pending since 10+ days at T1_UK_RAL_Disk
|
WLCG
|
| Day
|
Atlas
|
CMS
|
LHCB
|
Alice
|
Comments
|
| 2019-09-11
|
100
|
99
|
100
|
100
|
|
| 2019-09-12
|
100
|
100
|
100
|
100
|
|
| 2019-09-13
|
100
|
99
|
100
|
100
|
|
| 2019-09-14
|
100
|
100
|
100
|
100
|
|
| 2019-09-15
|
100
|
100
|
100
|
100
|
|
| 2019-09-16
|
100
|
99
|
100
|
100
|
|
| 2019-09-17
|
100
|
99
|
100
|
100
|
|
| 2019-09-18
|
100
|
97
|
100
|
100
|
|
| Target Availability for each site is 97.0%
|
| Day |
Atlas HC |
CMS HC |
Comment
|
| 2019-09-04 |
96 |
99 |
|
| 2019-09-05 |
100 |
99 |
|
| 2019-09-06 |
100 |
98 |
|
| 2019-09-07 |
100 |
99 |
|
| 2019-09-08 |
100 |
100 |
|
| 2019-09-09 |
93 |
100 |
|
| 2019-09-10 |
100 |
100 |
|
Key: Atlas HC = Atlas HammerCloud (Queue RAL-LCG2_UCORE, Template 841); CMS HC = CMS HammerCloud
|
