RAL Tier1 Operations Report for 14 August 2019
| Review of Issues during the week 25th July2019 to the 31st July 2019.
|
- OutofMemory killer for echo gateways implemented.
- ATLAS single core job starvation lead to fairshare drop.
- Brief power Blip. No external/User facing services effected.
| Current operational status and issues
|
| Notable Changes made since the last meeting.
|
| Entries in GOC DB starting since the last report.
|
| Service
|
ID
|
Scheduled?
|
Outage/At Risk
|
Start
|
End
|
Duration
|
Reason
|
| Service
|
ID
|
Scheduled?
|
Outage/At Risk
|
Start
|
End
|
Duration
|
Reason
|
| -
|
-
|
-
|
-
|
-
|
-
|
-
|
-
|
| Advanced warning for other interventions
|
| The following items are being discussed and are still to be formally scheduled and announced.
|
Listing by category:
- DNS servers will be rolled out within the Tier1 network.
| Ticket-ID
|
Type
|
VO
|
Site
|
Priority
|
Responsible Unit
|
Status
|
Last Update
|
Subject
|
Scope
|
| 142710
|
TEAM
|
lhcb
|
RAL-LCG2
|
very urgent
|
NGI_UK
|
waiting for reply
|
2019-08-14 10:14:00
|
Staging problems
|
WLCG
|
| 142689
|
USER
|
cms
|
RAL-LCG2
|
urgent
|
NGI_UK
|
in progress
|
2019-08-13 10:17:00
|
Transfer failing to RAL_Disk
|
WLCG
|
| 142350
|
TEAM
|
lhcb
|
RAL-LCG2
|
top priority
|
NGI_UK
|
in progress
|
2019-08-14 09:03:00
|
Proble accessing some LHCb files at RAL
|
WLCG
|
| 142337
|
TEAM
|
lhcb
|
RAL-LCG2
|
very urgent
|
NGI_UK
|
waiting for reply
|
2019-08-07 15:27:00
|
Pilots Failed at RAL-LCG2
|
WLCG
|
| 140447
|
USER
|
dteam
|
RAL-LCG2
|
less urgent
|
NGI_UK
|
on hold
|
2019-07-10 13:41:00
|
packet loss outbound from RAL-LCG2 over IPv6
|
EGI
|
| 140220
|
USER
|
mice
|
RAL-LCG2
|
less urgent
|
NGI_UK
|
waiting for reply
|
2019-07-31 15:27:00
|
mice LFC to DFC transition
|
EGI
|
| GGUS Tickets Closed Last week
|
| Ticket-ID
|
Type
|
VO
|
Site
|
Priority
|
Responsible Unit
|
Status
|
Last Update
|
Subject
|
Scope
|
| 142694
|
TEAM
|
atlas
|
RAL-LCG2
|
urgent
|
NGI_UK
|
solved
|
2019-08-14 09:10:00
|
RAL-LCG2 transfer errors at source
|
WLCG
|
| 142665
|
USER
|
cms
|
RAL-LCG2
|
urgent
|
NGI_UK
|
solved
|
2019-08-14 09:32:00
|
Failing to transfer few files to RAL_Disk from CERN
|
WLCG
|
| Day
|
Atlas
|
CMS
|
LHCB
|
Alice
|
Comments
|
| 2019-08-07
|
100
|
99
|
100
|
100
|
|
| 2019-08-08
|
100
|
100
|
100
|
100
|
|
| 2019-08-09
|
100
|
100
|
100
|
100
|
|
| 2019-08-10
|
100
|
100
|
100
|
100
|
|
| 2019-08-11
|
100
|
100
|
100
|
100
|
|
| 2019-08-12
|
100
|
100
|
100
|
100
|
|
| 2019-08-13
|
100
|
100
|
100
|
100
|
|
| Target Availability for each site is 97.0%
|
| Day |
Atlas HC |
CMS HC |
Comment
|
| 2019-08-07 |
100 |
93 |
|
| 2019-08-08 |
100 |
95 |
|
| 2019-08-09 |
100 |
92 |
|
| 2019-08-10 |
100 |
97 |
|
| 2019-08-11 |
100 |
92 |
|
| 2019-08-12 |
100 |
95 |
|
| 2019-08-13 |
100 |
95 |
|
Key: Atlas HC = Atlas HammerCloud (Queue RAL-LCG2_UCORE, Template 841); CMS HC = CMS HammerCloud
|
